We Are Here for You: EK-FF Response to Coronavirus and COVID-19
Dear Clients and Friends:
We are here for you.
We will continue to plan for your well-being, manage your portfolios, and provide you with guidance through these unprecedented times. We understand the uncertainty suddenly imposed on all communities by this coronavirus. We know you need us now more than ever and we have taken steps to ensure we can continue to provide you with the highest level of service.
We are accessible.
All our team members have the ability and tools to work remotely from home and we have begun deploying our people accordingly. The same phone numbers and email addresses you always use to reach us will continue to work as usual and we will be maintaining our normal business hours.
We are close to you.
“Social distancing” is the buzzword indicating the recommended approach of keeping a safe distance from each other in order to slow the spread of the coronavirus. I prefer to think of our approach as “physical distancing” because I believe we need the social interaction to cope with today’s uncertainties. We have enhanced our computer screen sharing and videoconferencing capabilities so you can still meet with your advisers “face-to-face” if you like. We are here to talk with you, explain what we know, and sometimes just to hold your hand. However, to help contribute to the health and well-being of everyone, we will temporarily suspend any physical meetings in our office. It will take coordinated and collective effort from everyone to beat this virus and we are committed to doing our part.
As important as it is to be smart about your personal behavior for your physical safety, it is equally important to be smart about your cyber behavior. Unfortunately, scammers will look for opportunities to take advantage of people, even during times like these. We continue to maintain strict confidentiality and security policies internally and encourage you to be extremely vigilant when it comes to electronic communication.
We will get through this together.
Everyone at Evensky & Katz/Foldes Financial Wealth Management is committed to seeing you through these challenging times. We will keep you updated as the situation evolves. If there is anything we can do to help you, please do not hesitate to reach out. We are here for you.